Most important jobs

• Manage and oversee the day-to-day work of an international housekeeping team
• Create and use standard operating procedures for cleaning services
• Coordinate and help a team of housekeepers do a good job.
• Make sure that all guest rooms and public areas meet the highest standards for cleanliness and maintenance.
• Keep track of how much cleaning equipment and supplies you have on hand.
• Team members should be trained and pushed to give great customer service.
• Handle complaints from guests and solve problems in a timely and effective way
• Make and keep a work environment that is positive and professional.

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Qualifications

• 5 or more years of experience running a cleaning service.
• Three or more years of experience in customer service, front desk operations, or a similar role that involves working with clients.
• 2 or more years of experience in buying and managing suppliers
• Good at getting things done and being in charge.
• Excellent English communication skills both in writing and in person.
• Microsoft Office and other relevant software skills

We encourage you to apply for this exciting job as a Virtual Housekeeping Manager if you are good with details, highly motivated, and have a passion for housekeeping and customer service.