Manager of Accounts at Scope Markets

Manager of Accounts at Scope Markets

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Account Manager

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Experience: 
  • Location: Nairobi
  • Job Field: Customer Care 

Account Managers are primary contacts for leads interested in trading worldwide financial markets. This person will help his lead database trade in worldwide markets. They convert onlookers into traders. Through phone and online conversations, they will introduce leads to financial markets, our goods, and trading platform features and specifications. The following are job description guidelines.

The executive may be asked to work outside the below-listed scope, but it will still be important.

Responsibilities and Duties

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The Account Manager will be able to take responsibility for a timely and effective customer journey that includes, but is not limited to.

  • Increasing product and brand awareness.
  • Customer service.
  • Customer service.
  • Happy, engaged customers.
  • Keep faking product expertise.
  • New leads and partnerships.
  • Regularly contacting old friends.
  • Legal ways to talk include phone, email, and Internet.

Another Job you might like: Interswitch has an internship program

Acquisition of Sales

  • Move leads fast through the sales funnel.
  • Handle incoming and outgoing calls while providing outstanding service to leads.
  • Follow “call scripts” while chatting to leads, but be yourself.
  • determining what customers want and need, clarifying information, researching, and coming up with solutions.
  • Learn about your leads’ needs and products to develop lasting interactions.
  • Leads can use company resources to learn about our financial products and expand their business.
  • Follow the regulations when logging customer conversations.
  • Goals everyday.
  • Keep learning and improving.
  • Problem-solve for your boss.
  • Provide clear product and service information.

Sales Support

  • Call back leads who have questions.
  • Customer emails.
  • Record and forward customer concerns.
  • Notify management of customer call trends.
  • Call back leads who have questions.
  • Customer emails.
  • Record and forward customer concerns.
  • Notify management of call trends.

Application Method

If you are interested and qualified. Go to Scope Markets on scopemarkets.bamboohr.com to apply

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